Crystal Magazine Aug 16, 2020
Emirates Airlines wins the best brand in the region
Emirates Airlines managed to get the first
place in the region and the 24th in the world in a survey of the best brands in
the world and the most winning with the confidence of customers and consumers
during the current year 2020, according to the results of the questionnaire
conducted by the Dutch company 'KPMG International
KPMG stated that Emirates Airlines has
excelled in the six criteria, which are meeting customer expectations in terms
of quality and efficiency of service, providing customers with the opportunity
to change products and services provided by the airline according to their
desires, integrity, ability to make sound decisions, making the necessary
efforts in The right time to improve customer experiences, and empathically
engage with customers in their personal problems and crises
It also added that the company requires
each employee to have solid ethics in terms of customer service, to have a
strong drive and motivation to please customers and act as the best ambassador
for the carrier.
The top three brands were as follows:
Austrian automobile club "TC AMTC", the Brazilian sweet shop
"Sude Dossies", and "Argenta" for banking and insurance
services
On the other hand, Emirates Airlines
announced that the number of stations covered by its global network will
increase to 70 destinations this month, which is more than half the number of
cities it served before the Covid-19 pandemic, as the carrier continues to
gradually expand its operations while maintaining the health and safety of its
customers, crew, and the communities it serves is a top priority, while
flydubai operates its regular flights to 24 global destinations within its
network, and the two companies together currently cover more than 80
destinations on six continents.
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